Is Your Mindset Killing Your Business?

I sat at my desk, frozen. I had a long list of phone calls to make, and the thoughts started pouring in:

“She isn’t going to want to talk to me.”

“She didn’t return my last phone call and is going to think I’m annoying.”

“She is going to be upset that I didn’t call her sooner.”

“I am probably interrupting something important.”

And the list went on and on…

Now, I wish I could tell you that this was 6 years ago when I first started my business… but it was Tuesday. Like, this past Tuesday. Thankfully, through the years, I have been able to see recognize these thoughts for what they are: LIES. Big old fat lies stemming from insecurities in my brain that bubble up whenever I have to pick up the phone.

What I have learned is that 80 percent of my (and your) success hinges on my beliefs, which in turn lead to how I act, thus leading to my eventual habits. So let’s follow this thought process.

Belief: The customer I am about to call is going to be annoyed that I am bothering her.

Action: I push off calling until “later”.

Habit: I never (or very infrequently) make customer care calls.

See how that works?

Proverbs 23:7 tells us, “As a man thinks, so is he.” That’s kind of scary, huh? We are what we think. Another way of putting it is, “If you think you can’t, you won’t”.

So what can we do about these thoughts that creep in? Replace them with truth.

“For the weapons of our warfare are not carnal but mighty in God for pulling down strongholds, casting down arguments and every high thing that exalts itself against the knowledge of God, bringing every thought into captivity to the obedience of Christ.’’ 2 Corinthians 10:4-5

This verse not only tells to take every thought captive to the obedience of Christ but also that we have the weapons to do so! Through prayer and application of scripture, you can replace the negative thoughts you have about your business (or life, in general) with the truth of God’s word.

So let’s look at our earlier example:

Belief: The customer I am about to call is going to be annoyed that I am bother her.

What does scripture say? Trust in the Lord with all your heart, and do not lean on your own understanding. Proverbs 3:5

How do I apply this to my negative thought? Just because I think that my customer is going to be annoyed with me (hello, “leaning on my own understanding”), that doesn’t mean she will be. I need to trust the Lord with the outcome of the call.

Action: Call my customer, regardless of how I feel.

Habit: Consistently make customer care calls, even when I am apprehensive.

Proverbs 18:21 says that the tongue has the power of life and death. Truly, the thoughts we think and the words we speak over our businesses are going to be the biggest factor in our success (or failure).

Today, I encourage you to jot down any negative thoughts you have related to your business and replace them with the truth of God’s word. You will be amazed at the difference your mindset makes!

Selena Garrison is a direct sales entrepreneur, financial coach and COO of Catch Your Money! She can be reached at